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Frequently Asked Questions

Please read our FAQ before sending us a message.

How can I cancel my order?

You can cancel your order during the confirmation or while it’s under preparing by logging into your Wrapest account and clicking on “My Account” > Orders. Every product ordered will be listed, by clicking on each you will get the option to cancel.

How can I track my order?

When your order is shipped, you will be notified by email, with a tracking number and a link to track your order.

When will I be receiving my items?

You can find the estimated dispatching time on the product page.

Which countries do you ship to?

Currently we only wrap within the UAE. We plan on expanding our services to entire GCC soon.

What is Wrapest's return policy?

You can return Non-Customized product if you are unhappy with it within three days of receiving your products. No questions asked!

How I measure my Mattress for fitted sheets?

Check out our Bedsheet/Mattress Measurement Guide here.

How I measure my Curtains for Custom fitted?

Check out our Curtain Measurement Guide here.

How do I know what size curtains will fit my window?

Check out our Curtains Measuring Guide here.

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